Please read our practice booklet, paying particular attention to the different times for telephoning for visits, repeat prescriptions and appointments. Along with this website it will help you to get the best out of the services we offer.
- Please do everything you can to keep appointments. If you arrive later than your appointment time this will cause delays and inconvenience to following patients, who may then be seen before you. If the doctor is running late, please bear with us - on another occasion it may be you who needs the extra consultation time.
- If you are unable to keep your appointment, please make a point of cancelling it.
- Please understand that it is not the receptionist’s fault if the doctor is delayed.
- Please remember to tell us if you change your name, address or telephone number.
- Please do not call out of hours except in cases of real emergency.
- Whenever possible, please wait for the next surgery.
- You should ensure that, where you are given medical records such as the ‘Personal Child Health Record’ for children born since April 1992, you keep these safe and make them available to your practitioners whenever they are needed.